QINGDAO HEGU WOOD PLASTIC MACHINERY CO.,LTD.

COOPERATION MODE
Cooperation Mode (*Terms and Conditions)
We strive to provide our customers with the best possible buying experience by prioritizing flexibility and customer service. Please review the terms and conditions below, please feel free to contact us if you have any questions or concerns.
  • WARRANTY TERMS: 12 MONTHS, STARTING FROM THE FIRST DAY OF RUNNING MACHINES IN CUSTOMER’S WAREHOUSE, WE SHALL GRANT: SERVICES AND SPARE PARTS, FREE-OF-CHARGE SERVICE THROUGHOUT THE ENTIRE EQUIPMENT WARRANTY PERIOD.WE SHALL PROVIDE LIFELONG SERVICE FOR THE SOLD GOODS, THE BUYER PAY FOR NEEDED SPARE PARTS AFTER THE 12MONTHS WARRANTY TERMS. 

  • DELIVERY CONDITIONS: WITHIN 60 WORKING DAYS AFTER RECEIPT OF  ADVANCED PAYMENT, THE SELLER SHOULD INFORM THE BUYER TO DO INSPECTION. THE SELLER SHOULD FINISH PACKING OF GOODS AND READY FOR SHIPMENT WITHIN 15 WORKING DAYS AFTER THE SELLER RECEIPT THE FULL PAYMENT. GENERALLY WE DELIVERY FROM QINGDAO PORT OF CHINA

  • INSPECTION:  WHEN THE MACHINE FINISHED, THE SELLER SHOULD INFORM THE BUYER TO DO INSPECTION BEFORE SHIPMENT, THE SELLER GUARANTY GOOD PERFORMANCE OF ALL THE SOLD GOODS.THE SELLER UNDERTAKE THE MATERIAL COST FOR THE MACHINE INSPECTION IN SELLER’S FACTORY. THE BUYER SHOULD COME TO SELLER’S FACTORY TO DO THE INSPECTION WORK, OR THE BUYER COULD ENTRUST ANY THIRD PARTT TO COME TO SELLER’S FACTORY TO DO THE INSPECTION WORK.

  • INSTALLATION AND EQUIPMENT COMMISSIONING:  IF THE BUYER REQUIRES, THE SELLER SHOULD SEND TECHNICIAN TEAM TO BUYER’S FACTORY FOR INSTALLATION AND TESTING THE WHOLE LINE, AND THE BUYER SHOULD UNDERTAKE THE WHOLE FOOD/PLACE AND ROUND TICKETS (AIRPLANE, FOOD, HOTEL, AND SO ON), AND PAY SALARY TO ENGINEER FOR 80 USD/DAY/ENGINEER. 

  • Payment - We accept installment payment / Western Union/bank transfer, etc. as a payment option for purchase, and usually grant terms on the purchase order.
  • OEM - we will provide you with free OEM service. What you need to provide to us is LOGO (* ensures no trademark infringement); boot page LOGO or screen-printed LOGO, and tell us color, size, location, fonts, etc. (* If the screen printing is colored, we do not guarantee to accept this scheme).
  • Customer Service Online - We provide you with 7*24 hours customer service online service, and solve all your problems for the first time.
  • Online Fast Service and technical support contact: sales@wpcmachinery.com,  mobile&whatsapp: 008615965573925